Frequently asked questions
What is the bombshell rewards program
This is our way of showing our appreciation. You’ll earn points for
activities on our site and you can use them to earn discounts off
purchases, so the more you collect the more you save.
Who can join
Anyone with an account is automatically enrolled. Resell partners are ineligible for join the Loyalty Program but may still create a traditional Bombshell Sportswear account.
How do I earn points
You can earn points for all sorts of activities, including referring
friends, and making purchases. To see all the ways you can earn points
click the Earn Points tab in the menu. The amount of points you earn is
dependent on your Loyalty Level.
What are the different Loyalty Levels
Everyone starts out as a MEMBER. IF you spend more than $500 in a 12
month period starting March 1st, 2023, you will become an ENTHUSIAST. If
you spend more that $1000 in a 12 month period you will become an ICON!
How do I view my point balance
Your point balance is on every page in the top bar.
How do I redeem my points
Select the tab called Redeem Points. Here you’ll see all the rewards we
offer. If you have enough points, you can redeem them for a reward.
Is there a limit to the number of points I can earn
No. Go ahead and earn as many as you can!
What do the 'approved', 'pending' and 'cancelled' statuses mean
● Approved: These points can be redeemed on rewards immediately
● Pending: These points need to be verified before you can redeem them.
Allow up to 45 days after purchase for the points to be approved. This
typically applies to purchases and referrals
● Cancelled: These points will not be added to your account. For example,
this will happen if you cancel a purchase (the points will change from
pending to be cancelled)
What happens if a friend I refer cancels or returns their order
Your pending points will become cancelled and will be removed from your account.
Why did my account balance go down
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn points
It can sometimes take a few minutes for us to process your activity and provide your points.
Can I use my points during checkout
You may redeem your points at checkout if you are in the US. International customers must redeem points for a voucher which can then be applied during checkout.
How do I leave the program
If you no longer wish to earn points, please contact us and ask to be
unenrolled. We'll unenroll you and you will lose any points you have
What happens if I leave and decide to join again
Just contact us and we'll re-enroll you. However, your point total will begin from zero.
Where can I report a problem or give feedback
Please use our normal contact details.
Why am I in a tier that is not labeled: Member, Enthusiast, or Icon?
At this time, our rewards program is designed for our returning loyal customers. If you are purchasing Bombshell Sportswear for reasons beyond personal use or gifting, you will be moved into a tier that does not provide rewards benefits. You will still be allowed to maintain an account for ease of purchase and order tracking, but you will not accrue points or receive rewards. If you believe this decision has been made in error, please reach out to firstname.lastname@example.org, and we will review your account. We reserve the right not to move you out of a tier if we find evidence of reseller or wholesaler activity.